Satisfaction Guaranteed - FOC Replacement for Damaged/Missing Items Orders
Price RM5.00
Brand GreenishCity
Points Needed 500
Availability 10000
Shipping Fee

Record and send unboxing Video and or Image (subject to approvals) within 48 hours to WSAP http://satisfactionguaranteed-gnc.watsap.me/ or chat with your Order ID, bank name and account number.

REPLACEMENT will be sent at NO COST to buyer who purchase add on for Guaranteed Satisfaction.

NOT INCLUSIVE Live PLANTS order, pls refer to PLANT REPLACEMENTS for all plants related orders.

Pls contact us via chat for more info.

Satisfaction Guaranteed terms are valid for West Malaysia orders only, ABSOLUTELY no EAST MALAYSIA orders !

Satisfaction Guaranteed terms :

How It Works?

Pay for one time fees (Cover orders up to RM 100, order more quantity if needed so)

For Example, Total amount of order is RM200, buyer need to purchase 2x quantity for satisfaction guaranteed.

We will then pay for your packaging AND shipment for replacement products.

For wrong items, you get to keep the products, and we shall send your correct items FREE OF CHARGE

For Claim of Satisfaction Guaranteed - Damaged/Missing Items of Parcels:

1.You must purchase the Satisfaction Guarantee with the order (mostly at add-on area).
2. Pls record VIDEO of unboxing of the said parcel, or detailed photos of the parcel (BEFORE and AFTER of unboxing) to show proof of the said damaged or missing items within the parcel.
3. Describe and Report the Issue within 48 hours, provide evidence of such damaged/missing items with the parcel via WSAP or chat.
4. Pls do not click on ORDER RECEIVED for return items. Please click on REFUND/RETURN and key in necessary info.
5. Platform will issue the Airway Bill for FREE for return parcel, buyer do not need to pay for SHIPPING for return.
6. Buyer to return the parcel at designated courier, pls do contact courier for pickup service if needed so.
7. Seller will ship out REPLACEMENT product(s) AT NO COST.

Please chat with our CS if you need more info.


NOT INCLUSIVE Live PLANTS order, pls refer to PLANT REPLACEMENTS for all plants related orders.

Please do contact us via WSAP at http://satisfactionguaranteed-gnc.watsap.me/ or chat for more info.

Terms & Condition Applied

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